General
Air conditioning
Heating
Family rooms
Non-smoking rooms
Room service
Tile/Marble floor
Ironing facilities
Grocery deliveries (Paid)
Shared lounge/TV area
Fan
Suit press
Bathroom
Toilet paper
Towels
Towels/Sheets (extra fee)
Slippers
Private bathroom
Toilet
Shower
Kitchen
Dining table
Oven
Kitchen
Microwave
Refrigerator
Kitchenware
Safety features
Face masks for guests available
Thermometers for guests provided by property
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Cleanliness & disinfection
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation disinfected between stays
Front Desk Services
Concierge
24-hour front desk
Tour desk
Invoice provided
Private check-in/out
Cleaning Services
Daily housekeeping
Suit press (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Media & Technology
Flat-screen TV
Cable channels
TV
Telephone
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
24-hour security
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Living Area
Dining area
Sofa
Seating area
Bedroom
Linens
Wardrobe or closet
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Outdoors
Outdoor furniture
Garden
Food & Drink
Breakfast in the room
Fruit (Paid)
Room amenities
Socket near the bed
Clothes rack
Accessibility
Upper floors accessible by stairs only
